Terms & Conditions
Are you ok with parallel teams ?
No we are not. We try to keep our compositions clean by avoiding distractions and people carrying cameras are a distraction (including our own team members). We work very closely within our team to ensure we do not obstruct each other’s frames and for this very reason we work in exclusivity.
We reserve a slot of upto 30 mins before every event to take formal portraits of family & creative couple portraits. Full effort is taken to ensure that these images are made effectively without any contingencies. However, Two House Stories will not be held responsible for any misses in case the family/couple miss out the portrait time allotted.
List of family members
The clients must provide a full list of important members whose coverage is important. Clients must specify a list of formal portraits which are crucial for them.
Travel & Accomodation
For all assignments outside of Kolkata city, visa, travel and accommodation will be charged as per actuals. Airways/3A/Car will be the default mode of transport for all outstation assignments.
Two House Stories reserves the rights to all images and film content. We might be using some part of the content to promote our work on social media / website etc. A non-disclosure agreement can be signed to restrict the usage of images or film by paying additional 20% fees of the package amount.
A. 1st retainer of 20% is a pre requisite to book the dates. The 1st retainer is non-refundable
B. 2nd retainer of 70% must be processed on the day of event (Else you can pay before the event)
C. Rest amount of 10% to be processed before the final video delivery.
Delivery terms (Timeline may vary during peak season)
A. All raw images would be delivered within a time span of 30 working days. (Last day from your event)
B. Edited images would be delivered within a time span of 30 working days. (After your selections)
C. Full length film preview copy would be delivered within a time span of 60 working days. (Last day from your event)
D. Teaser & Highlight film would be delivered within a time span of 80 working days. (Last day from your event)
After delivery of images (What you have to do)
A. After getting the raw images, you have to provide us the list of images for album within 15 working days.
B. Album would be delivered after full clearance of payment.
Change/Re edit of films
All the films will be allowed one round of change & within 10 days of delivery you have to inform us about the changes. If one round change is exceeded will be based on extra charges. The final video after changes would be delivered within 14 days from the date of communication of changes.